1. For your convenience, Dr. Green Services is a subscription-based company. All services continue from season to season. Our customers appreciate that we will keep caring for their lawns from season to season because lawn care is a long-term program that needs to continue each year.

2. A picture of your lawn or an online review might be selected for inclusion in a blog, newsletter, or advertisement. If you wish not to participate, please call us, and we will remove it immediately.

3. Only when there is a good reason for doing so can we perform multiple applications simultaneously. This would only be done for your benefit to ensure that services rendered are done when they are supposed to be. Each application may be billed individually. If you have any questions about the process at any time, please let us know.

4. You can cancel your program anytime by calling our customer service department at 1-800-465-2934. We do not accept cancellation requests from service technicians or field salespeople for Dr. Green. We do not accept cancellations through these channels because such employees do not have the means to process the request.

5. If you cancel your service before the end of the program, you will be responsible for paying the cost of any free treatments received by Dr. Green. For example, if you are offered a FREE Grub Control as part of a spring promotion and cancel after getting the FREE Grub Control, you will be billed for that.

6. Interest charges are added to accounts in arrears more than 30 days from the invoice date.

7. Dr. Green provides refunds to customers who request them; however, these are done on a prorated basis, and there will be a 10% administration fee. We deduct any free services provided as part of the program.

8. Results depend on many factors that are outside of our control including weather conditions like droughts or cold spells, homeowner cutting and watering practices, sudden disease, and insect infestations. Our services help to mitigate all these factors but are not guaranteed to prevent or cure them. We will always work with you to improve your lawn and offer various solutions to you if you are not satisfied with its overall condition, but we will never agree to replace or resod it.