Privacy Policy

Dr. Green Services – Privacy Policy

Effective Date: February 2025

Dr. Green Services Inc.  (“we,” “us,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect
   We may collect the following types of personal information:

• Name, address, phone number, and email address
• Payment information (processed securely)
• Lawn care service history and preferences
• Communications with us, including customer service inquiries
• Website usage data, including IP address and cookies (if applicable)

2. How We Use Your Information
   We use your personal information for the following purposes:

• To provide and manage our lawn care services
• To process payments and invoices
• To communicate with you regarding service updates, promotions, and special offers (with your consent)
• To improve our services and customer experience
• To comply with legal and regulatory requirements

3. How We Share Your Information
   We do not sell your personal information. However, we may share certain aspects with:

• Third-party service providers who assist us in delivering our services (e.g., payment processors, software providers)
• Legal authorities if required by law or to protect our rights
• Affiliates or partners with your consent

4. Data Security and Retention
   We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Your information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
5. Your Rights and Choices
   Under Canadian privacy laws, you have the right to:

• Access and request correction of your personal information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us using the details below.

6. Cookies and Website Tracking
   If our website uses cookies or similar technologies, we may collect information about your browsing activities. You can manage cookie preferences through your browser settings.
7. Contact Us
   If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Dr. Green Services Inc. 

Phone: 1-877-374-7336
Email: privacy@doctorgreen.com

3120 Wharton Way, Mississauga, ON, L4X 2C1 (Ontario Location)

29 East Lake Way NE # 2, Airdrie AB, T4A 2J4 (Calgary Location)

22032 113 Ave NW, Edmonton, AB, T5S 2V7 (Edmonton Location

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.